Training and Support

Get the help you need at the moment you need it with tailored training and support options.

Get Help When You Need It

The team at Vision knows how busy school administrators and educators are, because we were there. With former educators, school IT staff, data-stewards, guidance counselors, and application support staff, help is just a click (or call!) away. We offer training and support options for everyone, from live assistance to self-service modules.

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Student and teacher working together on computer

Support Packages

Students getting information from the knowledgebase

Knowledgebase: How-To Documents for Every User

Vision’s Knowledgebase is your go-to destination for videos, walkthroughs, and documentation that can help you learn the basics or adopt best-practices for your schools operations.


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Instructional Videos on YouTube

Are you a visual learner? Check out Vision’s YouTube channel for instructional videos that break down the benefits and how-tos of every feature in your student information system.


Vision Webinar on YouTube
school facilty members attending a live webinar for Student Information System

Live Webinars

These instructor-led virtual classes use the Internet to provide a convenient and cost-effective learning experience. Webinars are offered throughout the year on a variety of focused 1.5 hour training topics.

In addition to topic-focused sessions, the Vision Team holds open Friday Forums that allow you to receive training on any other topic relevant to the group.

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